TrustedHire — Minneapolis boutique recruiting firm
TrustedHire
Expertise/Operations

Director of Operations

The Director of Operations oversees day-to-day execution of operational functions, responsible for driving efficiency, quality, and performance across the business.

Key Responsibilities

  • Oversee daily operational activities across production, logistics, supply chain, or service delivery
  • Develop and implement operational policies, procedures, and performance standards
  • Lead cross-functional teams and drive accountability through KPIs and operational reviews
  • Identify and execute process improvements that reduce cost and improve throughput
  • Manage departmental budgets and resource allocation
  • Partner with senior leadership on strategic planning and organizational development

Typical Qualifications

  • 8+ years of operations experience with 3+ years in a director or senior leadership role
  • Bachelor's degree in Operations, Business, Engineering, or related field; MBA a plus
  • Proven track record of leading operational teams and delivering measurable results
  • Strong analytical, project management, and cross-functional leadership skills
  • Experience with process improvement methodologies (Lean, Six Sigma) preferred

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Function

Operations

Why TrustedHire

  • 15+ years recruiting this function
  • 500+ placements made
  • 92% 2-year retention rate
  • 30-day avg. time to fill